NetSuite Managed Services
The Team That Picks Up the Phone After Go-Live

Your NetSuite system should evolve as your business scales. Zanovoy’s Managed Services provides ongoing administration, optimization, and finance-led support to ensure your NetSuite environment delivers real-time visibility, operational efficiency, and long-term scalability.

Trusted by Industry Leaders

Braya Renewable Fuels
sema4
Easton Energy
Cornerstone Midstream
AmeriCrew
Pin Oak Terminals
AMP
C4Therapeutics
Endo
Minerva Neurosciences
Kiromic
Piedmont
Nova Energy
Biogen
Ocelot Energy Management
Blossomhill Therapeutics
San Joaquin Renewables

Our Solution

What NetSuite Managed Services Solves

Stop struggling with a platform that feels like a bottleneck instead of a tool. We bridge the gap between technical limitations and business objectives, transforming your environment into a streamlined system that empowers your team and provides the clarity needed to lead with confidence.

01

Spreadsheet Over-Reliance

NetSuite is live, but the team still leans on manual workarounds. We eliminate disjointed processes by centralizing your data within the system, reducing the risk of errors and fragmented information.

02

Limited Executive Visibility

Reporting fails to provide the clarity leadership requires. We architect customized dashboards and real-time reporting layers that deliver the actionable insights needed for strategic decision-making.

03

Inefficient Approval Workflows

Internal bottlenecks are slowing down your operations. Our team optimizes your automated workflows and approval chains to ensure business processes move at the speed of your growth.

04

 Unstable System Integrations

Critical data flows are fragmented or unreliable. We stabilize and complete your third-party integrations, ensuring a seamless, automated connection between NetSuite and your entire tech stack.

05

Persistent Knowledge Gaps

Users require continuous enablement to remain productive. We provide ongoing training and dedicated helpdesk support to ensure your staff can confidently leverage the platform’s full capabilities.

06

Structural Misalignment

Your system no longer reflects how your business functions. We recalibrate your NetSuite environment to match your evolving organizational structure and current operational realities.

07

Manual Period-End Close

Financial closing processes are too labor-intensive. We automate repetitive month-end tasks to accelerate your close cycle, improving accuracy and freeing up your finance team for high-value analysis.

08

The Need for a Holistic Partner

Finance needs expertise that bridges systems and strategy. We act as a unified partner capable of supporting both your technical architecture and your underlying business processes.

We audit your current NetSuite setup, identify where the gaps are, and tell you honestly what a managed services engagement would fix and what it would not.

Book a Free NetSuite Environment Review

What We Support

Comprehensive Support for the Modern Finance Ecosystem

01

NetSuite Administration

Ongoing system administration, user support, role management, saved searches, dashboards, workflows, and configuration updates.

02

Reporting & Visibility

Custom reports, saved searches, dashboards, KPIs, and financial visibility designed for CFOs, controllers, and operational leaders.

03

Process Optimization

Continuous improvement across order-to-cash, procure-to-pay, record-to-report, approvals, close management, and financial operations.

04

Integrations & Ecosystem Support

Support for integrations between NetSuite and surrounding systems, including procurement, FP&A, CRM, AP automation, expense management, and reporting tools.

05

Enhancements & Customizations

SuiteFlow, SuiteAnalytics, custom fields, forms, scripts, and process improvements aligned to business needs.

06

Strategic Advisory

Ongoing guidance to help your NetSuite environment scale with your business, operating model, and finance priorities.

We cover all six areas under one contract. The same team handling your admin tickets is the team advising on your next process improvement.

Talk to a NetSuite Managed Services Advisor

Our Differentiation

Built for Finance, Scaled for Growth

Your system should evolve as fast as your business. We provide the strategic continuity needed to transform your technical architecture into a competitive advantage. By blending accounting principles with deep technical mastery, we ensure your platform remains the reliable, integrated foundation for your entire financial ecosystem.

01

Finance-First Expertise

We view NetSuite through the lens of a controller, ensuring every technical configuration is built to support accurate financial reporting and rigorous audit standards.

02

Beyond Go-Live Partnership

Implementation is only the beginning. We act as your long-term evolution partner, refining and maturing your system to ensure it never becomes a bottleneck as your organization scales.

03

Ecosystem Perspective

We look beyond the ERP to manage how NetSuite synchronizes with your procurement, CRM, and FP&A tools, creating a unified data environment across your entire tech stack.

04

Practical, Business-Driven Advice

Our recommendations are driven by business impact, not technical complexity. We prioritize practical enhancements that boost visibility and efficiency over unnecessary, high-maintenance customizations.

Most NetSuite support teams view the system through a technical lens. We view it through a controller's lens  every configuration decision is evaluated against what it does to your financial reporting, audit trail, and close cycle.

Talk to a NetSuite Managed Services Advisor

120+

Professionals on the  Finance Transformation Team

80+

Companies supported through IPO

1,000+

 Implementations delivered across 5 continents

200+

Customizations built for enterprise clients

500+

Integrations built across the platform ecosystem  

5

Continents served

Our Process

Our NetSuite Managed Services Lifecycle

A structured methodology to move your ERP from "operational" to "optimal." Our six-stage process ensures that your NetSuite environment isn't just maintained but is actively tuned to support your accounting integrity, operational speed, and long-term business scale.

01

Strategic Business Review

We consult with your finance and technical leadership to map out your long-term business objectives. By identifying current bottlenecks in your financial close or supply chain, we establish the success metrics that will guide your NetSuite roadmap.

02

ERP Ecosystem Inventory

Our team conducts a thorough audit of your NetSuite configuration, including your Chart of Accounts, custom records, and third-party integrations. This establishes a clear operational baseline and ensures no critical script or workflow is overlooked.

03

Optimization Mapping

We bridge the gap between your financial goals and system capabilities by developing a Requirements Traceability Matrix (RTM). This allows us to prioritize high-value enhancements, such as automated reconciliations or custom portlets, that deliver the most immediate ROI.

04

Performance & Stability Management

We manage the daily health of your environment, providing proactive system monitoring, bundle updates, and rapid issue resolution. This stage ensures your team has a stable, high-performing platform to execute their daily financial and operational tasks.

05

Continuous Process Improvement

We proactively refine your workflows to eliminate manual workarounds and spreadsheet dependency. By implementing regular automation and "saved search" optimizations, we help your team close the books faster and reduce the cost of business operations.

06

Strategic Innovation Enablement

We act as your long-term advisor to ensure NetSuite evolves with your business. Through ongoing strategic dialogue, we help you evaluate new SuiteApps, manage complex roadmap expansions, and implement transformational initiatives that keep your business agile.

We map your current bottlenecks, audit your configuration, and establish the success metrics that will guide your NetSuite roadmap. Before any contract is discussed.

Book a Free NetSuite Environment Review

Testimonials

Proof is in What Our Customers Say About Us

Renewed managed services for 5 more years
Biotech, NetSuite + Coupa managed services
Zanovoy consistently demonstrates deep technical expertise and a strong understanding of our operational needs. They don't just maintain our systems, they actively look for ways to enhance performance and streamline workflows. Given the strength of this partnership, we renewed for another five years.
David Pieters
VP, Finance & Corporate Controller, Biotheryx
8-year NetSuite + Coupa partnership
Pharmaceutical group, multi-entity finance
Over eight years managing our NetSuite and Coupa environments, Zanovoy has consistently delivered. Their team is highly responsive, detail-oriented, and brings a practical understanding of finance and IT system alignment, helping us evolve and optimize as our business has grown.
Lana breygina
Senior Finance Systems Manager, Roivant
Spend visibility and procurement control
Midstream energy, Coupa implementation
The Zanovoy team brought strong expertise, clear communication, and a practical approach that kept the project moving efficiently. We now have improved visibility into spend, more streamlined procurement, and better control across our operations.
Brent Worthy
CFO, Clearfork Midstream
Reporting, visibility, and controls in one rollout
Midstream energy, NetSuite implementation
Zanovoy demonstrated a deep understanding of our industry from the outset. The implementation was well-structured, transparent, and professionally executed. Since going live, NetSuite has significantly improved our financial visibility, streamlined reporting, and strengthened internal controls.
Catherine Bain
Chief Accounting Officer, Cardinal Midstream
NetSuite + Planning & Budgeting, delivered
Energy/infrastructure, full finance transformation
Zanovoy brought a high level of expertise and structure to the project, ensuring a smooth and efficient implementation. Their team took the time to understand our financial processes and reporting requirements, which resulted in a solution that was well-aligned with our business needs.
Rodrigo Campos
Corporate Controller, Third Coast
Delivered on an accelerated timeline
Oil & gas, NetSuite implementation
Zanovoy was selected for their deep expertise in oil and gas and their track record on accelerated timelines. From day one, the team demonstrated a strong understanding of our industry and operational requirements. The implementation was executed with precision, organization, and efficiency. Overall the speed of delivery consistently exceeded our expectations
Paweł Rozkrut
CFO, Avenir Energy
Stronger finance operations, continuity across systems
Nonprofit, finance systems and process support
Zanovoy provided technical expertise and strategic guidance across our finance systems and processes. Their team demonstrated a strong understanding of our operational needs and delivered with professionalism, responsiveness, and attention to detail. They remained focused on outcomes — helping us improve efficiency, strengthen our financial operations, and ensure continuity across our systems.
Alpha Conteh
CFO, Center for Reproductive Rights
FAQ

Questions Leaders Ask Before Signing

Straight answers. No sales language.
How does "Finance-First Support" differ from standard technical support?
Most managed services focus strictly on the technical "fix." Our team views your system through the lens of a controller or CFO. We ensure that every configuration, workflow change, or integration is built to support accounting integrity, audit standards, and accurate financial reporting, rather than just solving a technical ticket in a vacuum.
What happens if our business model or organizational structure changes?
NetSuite should never be a bottleneck to growth. Our process includes regular "Strategic Business Reviews" where we recalibrate your environment to match your evolving operations. Whether you are expanding into new markets, restructuring your Chart of Accounts, or preparing for an IPO, we ensure your system architecture stays perfectly aligned with your current reality.
Can you help us eliminate our dependency on manual spreadsheets?
Absolutely. One of our primary goals is moving your team from manual workarounds to a "single source of truth." We identify the gaps causing your team to export data into Excel and build the necessary automation, saved searches, and custom portlets within NetSuite to keep your data centralized and your close process fast.
Does your team manage integrations with our other business tools?
Yes. We take an "ecosystem perspective," meaning we manage the critical data flows between NetSuite and your surrounding tech stack, including CRM, procurement, AP automation, and FP&A platforms. We stabilize existing integrations and build new ones to ensure a seamless, automated flow of information across your entire finance function.
How do we engage with your team for day-to-day requests versus strategic projects?
 We provide a unified model that handles both. For daily needs like role management, user support, or dashboard updates, our team provides rapid, "always-on" assistance. Simultaneously, we maintain a long-term roadmap for strategic enhancements and process optimizations, ensuring you have the right mix of immediate tactical support and forward-looking advisory.
Start The Conversation

Talk To A NetSuite Managed Services Advisor. Not A Sales Rep.

Thirty minutes, no pitch deck. We'll ask about your current NetSuite environment, the work your team currently does versus the work that should be happening, and the specific gap that brought you here. We will tell you honestly whether you need full managed services, a narrower specialist scope, an integration-only engagement, or none of the above.