There are a lot of tough decisions you have to make when you're running a business. Making the choice to adopt NetSuite into your processes was one. And now, you have to consider how you'll successfully implement it throughout your organization.
Now, NetSuite managed services are on the table -- but should you get it? Or maybe you should rely on your staff instead?
These are excellent questions, which we'll help you to answer below.
So let's take a look at the benefits of using NetSuite managed services after going live.
The larger your company, the harder it becomes to pinpoint issues before they turn into full-blown problems. This can occur in any department -- finance, IT, sales, or even HR.
With NetSuite managed services, you always have a dedicated team of specialists who can spot and eradicate these issues fast.
You're too busy operating your business -- as you should be. But this can put you in the position of allowing your tech to become outdated. When this happens, you risk falling behind the competition.
You can prevent this by working with Netsuite managed services. They'll ensure your technologies are always up-to-date and up to par with the needs of your company.
At first, you may think it's better to opt for an in-house team to manage your NetSuite implementation. However, when you factor in the costs of their annual wages, benefits, and paid time off, the price gets steep pretty fast.
A lot of this is eliminated when you choose to outsource to NetSuite managed services.
There's a lot that goes into the management of your NetSuite system. This can take your attention off of more important matters, such as growing and expanding your company.
Instead, you can have a team of experts monitoring everything so it continues to run seamlessly (along with all your business processes).
You opted to integrate NetSuite into your infrastructure because it doesn't require hardware maintenance. Plus, you can access all of your vital data in the cloud.
But are you truly making the most of your cloud solutions? You want to ensure you're maximizing the use of NetSuite. A qualified team will know how to optimize it to meet the needs and goals of your business.
A lot of money goes into tech and even more goes into the issues that arise with it. Companies that don't proactively mitigate problems before they arise will continue to hurt their finances.
When you hire a NetSuite managed services team, you can focus more on the operations of your business without worrying about costly malfunctions. This, in turn, helps to reduce costs and boost your ROI.
Small businesses don't normally have the funds to hire an in-house IT team. This leaves them vulnerable to lingering tech problems that can turn into a chaotic (and expensive) situation.
When your ERP software doesn't run smoothly or optimally, then you're left frantically looking for someone to help externally. But you won't have to worry about any of this when you use NetSuite administrator services.
You're given a guaranteed service level agreement, which means you have access to the help you need whenever you need it. And best of all, the IT team is remote. There's no additional office space to acquire and pay for.
Whenever something goes wrong, your NetSuite administrator will be able to take care of it from anywhere.
After your NetSuite integration, what's next for your business? How will you use the software to improve your business functions? Maybe you plan to use it for customer relationship management (CRM).
Or, perhaps, you want to use all of its features across all departments. Whatever your needs, it's good to have experts there to guide you through the process of developing a future roadmap.
This is critical because it sets the foundation needed to ensure the success of your ERP implementation, as well as your business.
You don't want to wait until something bad happens to reach out for support. Yet, this is the reality you face when you don't have a proactive support team to back you up.
With proactive support, you're getting assistance to keep things running fluidly. Why is this essential?
Because it's proactive -- not reactive. Think of it as giving maintenance to a car. You want to provide all the support you can give it -- oil, transmission fluid, gas, etc. -- so that it operates accordingly.
If you wait until the car runs out of gas to fill it up or pops a piston before giving it more oil, then this reactive. You'll constantly face problems because you're not actively finding ways to keep the inner workings of your business running seamlessly.
If any of the above reasons resonate with your company, then the answer should be a resounding yes.
There's no reason to put your business at risk of unnecessary tech issues. Nor should you overspend on an internal IT team to manage these problems.
Businesses that want to gain a competitive edge will need solutions that can keep processes and functions well-oiled so it operates without hiccups.
Ready to learn more about NetSuite administrator services for your ERP solution? Then it's time to connect with our experts.
Contact Zanovoy today to learn how we can help enhance your NetSuite implementation.
Brandon Cumby, CPA, is a seasoned Consulting Practice Director at Zanovoy, with a remarkable track record of driving Business Transformation and Solution Architecture Delivery. With a strong foundation in finance and accounting, Brandon has become a NetSuite Certified ERP Consultant and Administrator, bringing a wealth of expertise to the table.